Shipping policy
Hashiz Perfumes Shipping Policy
Last Updated: November 13, 2026
Thank you for shopping with Hashiz Perfumes! We are committed to providing reliable shipping and excellent customer service.
1. Free Shipping
We offer FREE standard shipping on all orders within the United States, with no minimum purchase required.
Shipping charges for any additional delivery services, if available, will be displayed at checkout.
2. Order Processing
- Orders are generally processed within 1 business day, excluding holidays.
- Orders placed after 12:00 PM Eastern Time may be processed the following business day.
- Processing times may be longer during holidays, major sales, or periods of high order volume.
3. Delivery Times
Estimated delivery times are provided at checkout when available.
Delivery times may vary depending on the shipping destination, carrier, weather conditions, and other circumstances beyond our control.
Delivery dates are estimates and are not guaranteed.
4. Shipping Restrictions
We currently ship within the United States.
Because perfumes may contain alcohol, certain fragrance products must be shipped using approved ground transportation methods in accordance with carrier regulations.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Tracking information may take some time to update after the carrier receives your package.
6. Lost, Delayed, or Damaged Packages
If your order is lost, delayed, damaged, or arrives with leaking or broken products, please contact us promptly.
Email saleshashiz@gmail.com with your order number, a description of the problem, and photographs if applicable.
We will review the issue and assist with an appropriate resolution.
7. Incorrect Shipping Address
Customers are responsible for entering an accurate shipping address at checkout.
If you notice an error, contact us as soon as possible. We cannot guarantee address changes after an order has shipped.
8. Returns and Return Shipping
Customers are responsible for arranging and paying return shipping costs for approved standard returns and exchanges.
For damaged, defective, or incorrect products, contact us before returning anything so we can review the issue and provide appropriate instructions.
Please refer to our Return and Refund Policy for full details.
9. Contact Information
Hashiz Perfumes
Email: saleshashiz@gmail.com
Phone: 215-747-1000
Customer Service Hours: Monday–Saturday, 10:00 AM–5:00 PM Eastern Time
Sunday: Closed
Website: https://hashizperfume.com